Shipping policy

Shipping & Delivery

Processing & Shipping Times

All orders are processed and prepared for dispatch as quickly as possible. Once shipped, estimated delivery time is 5 to 10 business days, depending on your location.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information so you can monitor your package's progress.

Returns & Refunds

30-Day Return Policy

We offer a 30-day return window starting from the date you receive your item.

Eligible Returns

To ensure a fair process, returns are evaluated on a case-by-case basis and are accepted only for valid reasons, such as:

  • Receiving a defective, damaged, or broken item.

  • Receiving the incorrect item or size due to our error.

  • Significant discrepancies between the item received and its description.

Note: Returns requested due to buyer’s remorse or issues outside of a valid defect/error may not qualify for a return or full refund.

Conditions for Return

To be eligible for a return:

  • Items must be in their original condition, unworn, unused, and in their original packaging.

  • Proof of purchase (such as your order number or confirmation email) is required.

How to Start a Return

To initiate a return request, please contact our support team with your order number, details of the issue, and photos or videos showing the problem (if applicable). Once approved, we will provide you with instructions on how and where to send your package.

Items sent back to us without prior authorization will not be accepted.